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Services Offered for Individuals

  • "Aging in Place" Technology Help
  • Computer Software/Hardware Purchase Consulting
  • Diagnosis and Repair
  • Education and Tutoring
  • System Health and Maintenance
  • System or Software Installation


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Education and Tutoring

Computers and computer software provides amazing tools for creative and productive results…providing you understand what is possible and how to achieve your goals.  We can guide you there, thanks to our understanding and long-term experience in  this area. Whether it’s setting up a social networking account, editing or  sending photos or working with Microsoft Windows or Microsoft Office,, we can  translate it into terms you understand and help you learn how to use  it.
 

Computer Software/Hardware Purchases Consulting

Though we chose not to  sell computer software or hardware, we can help you discover what you need and  even assist you in the purchase. The most successful long term purchases occur when goals for the purchase are defined and matched to the product you wish to buy BEFORE the actual purchase. Often, there are free or low-cost options we can recommend to meet your needs.
 

System or Software Installation

Once you have purchased hardware or software, we can either guide you through  the installation process or take care of it for you. As the specific situations can vary, we are happy to offer an estimate. Here are some common installation tasks:
  • New PC set up – Unpack and set up, adjust settings, and test operation
  • New PC upgrade – In addition to set up, bring over user information and
  • primary applications from old system
  • Set up printer, scanner or camera
  • Set up network
  • Add additional hard drive or CD/DVD/Blu-Ray
  • Add additional memory
 

System Health and Maintenance

Computer systems need regular care just like your car or  other major appliances. In  addition, it’s important to protect the system and  your data from loss or  theft. We offer checkup services to make sure your  systems are healthy and  secure as well as maintenance programs to preserve your  personal information,  documents and important memories:
  • PC Tune-Up - Check PC Status, Examine for Problems and Repair
  • Install Anti-Virus/Anti-Spyware/Firewall
  • Data Backup
  • Computer Cleaning
  • Computer Cleanup
  • Quarterly/Monthly Maintenance
    •  Monthly Status Check
    •  Install necessary updates
    •  Malware prevention check
    •  System Backup
    • Physical cleaning as needed
 

Diagnosis and Repair

With three decades of experience using computer software and hardware, we have uncovered a lot of problems and continue to be interested in unraveling these kinds of puzzles. The key is knowing when the solution to the puzzle is replacement of a component, software reinstallation, malware or simple clean-up…and when a new system is a more reliable and cost-effective solution.
 

"Aging in Place" Technology Help

In addition to the regular services we offer, there are services which we believe seniors specifically benefit. We aid seniors in locating and using software and hardware enhancements designed to improve how you see the screen, hear sound, enter text or move around the display.
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